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Passwords: Out of Sight, Out of MindIt happens to all of us at one time or another. You go to check your e-mail, log into your local area network, or sign into the secure system, and you can't remember your password. If it's been long enough since you used the system, sometimes you can't even remember your user name! If this happens to you, don't worry and don't be embarrassed. It's easy to get back into the system. Just follow the instructions below for the University of Alabama system you are trying to use. bama.ua.eduThe Seebeck Computer Center HelpDesk in A-203 Gordon Palmer Hall handles password requests for accounts on bama.ua.edu. If you have forgotten your password, simply take your valid ACTion card to the HelpDesk and swipe it through the card reader on the counter. You will receive a new account information sheet including a new, randomly-selected password. For security purposes, HelpDesk consultants cannot give out account information or change passwords over the phone. Also, there is no way for them to find out what your current password is; it must be reset to a new random password. You can then change it to a password that will be easier to remember as long as that password meets some basic security requirements. If you have been using FTP or telnet with your bama.ua.edu account, you will need to change your shell after having your password reset. The procedure used to reset your password also sets your account to "remote" use, which allows you to send and receive e-mail through BamaMail or a POP3 or IMAP mail program. Please see a HelpDesk consultant if you need help setting up FTP or telnet access to your account. Your Local Area NetworkPassword resets are handled by each individual network support team. If you need a new password for your local network, please contact your computer support personnel. If your network is one maintained by Seebeck's Network Support group, please call the HelpDesk at 348-2435 to report your problem. If you don't know your support personnel or how to get in touch with them, contact the HelpDesk for assistance. UA2MVS (Secure System)For assistance with secure system logins, please contact the HelpDesk at 348-2435 for referral to the proper personnel. If you attempt to log in too many times with an incorrect password, you will be locked out from the system (even if you then try to sign in with the correct password). You will need to call the HelpDesk to have your account unlocked. If you lose your SecureID card, contact the HelpDesk immediately. |
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